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Shipping & Returns

Our Shipping Info
10033 9 St,
Dawson Creek, BC
V1G 5A8

General shipping recommendations:

  • Firearms can be shipped via Canada Post, UPS, or Purolator. It is usually best to get insurance and register your package to ensure that it arrives safely.
    We strongly recommend that you ship your gun in an airline-grade gun case. If you don’t have one of those, then the original box or another cardboard box with good padding is the next best thing.
  • Your gun needs to be secured in some way. While a lock works well, you can also wrap the package in strong tape, zip straps, or similar.
    Pistols can be shipped in the same manner as rifles – in a secure case. No additional locks are required when shipping. Should you include a trigger lock, please include the key or put combination in your contact info, or a note asking us to call you for the combination. Unlike rifles, pistols must be shipped as registered mail.
  • A courier service can get your gun here more quickly, but you will pay significantly more to do so. Some couriers will also require additional paperwork if they are aware you are shipping a firearm.
  • Order's are processed in the order they come in, if you pick expedited shipping, that is the time it takes for the package to get to you.
    We generally use Canada Post to ship any online orders placed on our website.
  • If you are ordering a product on our website that requires a PAL, Please ensure to use your own PAL and not someone else's. Order's that use someone else's PAL will be cancelled and refunded.
  • Not all items can be shipped outside of Canada to the USA. If you wish to have an item shipped to the USA please phone in to our store +1(250)782-2111 to ask if the item can be shipped outside Canada and for shipping costs.
  • It is the customer's responsibility when buying used/consignment firearms to make sure to test fire it within 14 days of the original purchase to make sure there are no issues/defects in the firearm.
  • For items that have been used and later returned for a refund, Corlane's will take a 20% restocking fee off of the total of your order.
  • All rifle and ammunition sales are final. If you wish to return, Corlane will take a 20% restocking fee.
  • We take a minimum of a 30% down payment for high value items to be special ordered or for items to be held, if the item is no longer wanted we keep the 20% down payment as a restocking fee.
  • Consignment firearms will have any applicable provincial tax added onto your sale total for your order.
  • Seller shall not be liable for damages, general, consequential or otherwise, or for failure to give notice of any delay until it shall have such additional time within which to deliver the products as may be reasonably necessary under the circumstances and shall have the right to apportion its inventory among its customers in such a manner as it considers acceptable. Seller shall also have the right to deliver the products in installments
  • Order's with ammo and dangerous goods do not qualify for the Free Shipping over $500
  • If an item isn’t in stock at your selected pick-up location, a transport fee will apply to move it from another site. For small items, the fee is $10, for rifles and oversized items, the fee is $20. Alternatively, Corlane can get a shipping price for you and ship it directly to your door.

    Shipping guns for gunsmithing:

    When shipping a gun to us for any kind of repairs or smithing, please include the following:
    Your name, return address, phone number, and any other relevant contact information on the outside of the box. Including this on the inside is also a good idea.
    A list of the work to be done, with as much detail as possible. This saves both you and us time!
    If the work we are doing does not involve shooting your gun in, or any stock work, you can usually just ship us the barrelled action in order to save over length charges. If you’re uncertain as to whether or not we need the stock to do the work, give us a call!

    Shipping Ammunition:

    Due to permitting reasons, ammo needs to be shipped via UPS or another courier. Since it is a dangerous good, it will have a higher than usual shipping fee. For this reason, unless you are sending us handloads for a Huskemaw shoot-in or similar, it’s often easier and more cost effective to purchase a box of shells from us rather than ship them.

    Due to the nature of many of our products, as well as varying warranty policies provided by manufacturers, we do not presently have an all-encompassing return policy.

    If you are in any way unhappy with your purchase, please contact us via the methods detailed on this website, or below. We will try our best to make things right!

    For items damaged in shipment please call 250-782-2111 or email [email protected] before returning. Some products we sell are covered by a manufacturer’s warranty that requires items to be sent directly to the manufacturer for replacement or repair.

    For information on how to proceed with a return or exchange please call us at 250-782-2111

Items eligible for return or exchange only if unopened

The following products can only be returned or exchanged if the original packaging is unopened:

  • Technology (Garmin products, Headphones, Trail Cameras, etc)
  • Undergarment Clothing (ex: Underwear, Long Johns)
  • Optics
  • Scents & Attractants
  • Calls
  • Bear Spray
  • Food
  • Knives
  • Cellular Trail Cams
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